We are committed to ensuring you get what you pay for. We work hard to ensure you get value from our program, and are introduced to great new places.
Our general policy is: If we screwed up, we will take care of you 100%. If you screwed up, we will take care of you and we want you to be happy, but please understand we are a small local business and we may need to cover costs.
Book & Merchandise Returns.
No Refunds. All sales are final.
We may offer exchange (ie. v for v3) upon request. Partially used or damaged merchandise will not be available for any refund or exchange.
Lost Packages/Shipping Issues ?
See shipping policy
Duplicate Orders
*No refunds on the retail prices of any merchandise sent will be refunded. Any refunds granted will be partial, minus any merchandise sent.
Mobile Application Subscriptions
Mobile app subscriptions are billed monthly, semi-annually, and annually. Each come with various benefits and discounts, including merchandise, and are billed recurring on their term for the product ordered.
By subscribing to our mobile app you agree to all reoccurring payments on the terms agreed to when you signed up. Again, we’re not dicks, and exceptions can be made if we are immediately notified of an unexpected charge, however, any refunds will be made at our option and are on a case-by-case basis.
See full terms for recurring billing here.