Congrats! You scored an App Activation Code**!
Easiest way to explain it: App-Activation Code grants access to a 45-day trial of our popular Craft Notes Mobile App.
For the next 45 days (from date ‘used’) you’ll be able to claim 3 drink rewards per day all while supporting great local businesses (and hopefully having the time of your life:)
**NOTE: 45-day trial Craft Notes is absolutely free with Activation Code. You will be asked to add a card, but will NOT be charged (this has to do with security and 3rd party systems we rely on to make our app work – more below)
To activate your book:
- Download the app.
- Create a profile
- Choose “manage membership” and select “have a code?”
- Choose BOOK ACTIVATION CODE and enter your code.
- Finish by selecting a plan (you will NOT be charged. More…)
- Enjoy a drink a day! Tip your server and renew at the end of the trial for less than the cost of 2 drinks per month.
*If you received a card with a Passport purchase, the book is good immediately, your 45-day trial starts after activation. (On profile page, you should now show “active” membership)
App activation with screen shots
Same as above showing visual…
Step 3: “Manage Membership”
(Step 1 = Download App / Step 2 = Go to profile and register an account)
From either your Profile Page or from the More Tab, click to “join” or “Manage Membership“.
Manage Membership Page: Shows available plans.
— You’ll want to click the link for “I Have Code”
Step 4: Choose “Activation Code”
Step 5: Enter your code
Codes can be used 1 time only and will start your trial membership once confirmed. Codes are case sensitive and must match exactly.
Step 6: Choose a Plan
A valid code will unlock 45 days of drinks AND (a little bonus for you).
Choose any plan! No charge for 45 days (the renewal date will be listed on your profile page)
Monthly price is designed to be the cost of 2 drinks. However, if you join up after the trial, you’ll actually be LESS THAN the cost of 2 drinks. Bonus!
(we want you to stay and be part of the community, so…)
Step 7: Add a card
In order to ensure the highest level of security and fraud prevention, we use a 3rd-party (Braintree/PayPal) to validate our subscriptions. Again, YOU WILL NOT BE CHARGED. Braintree requires a valid card in order to open a user-id on their side. We will need it to unlock drinks.
Step 8: Confirm
This is the final step so that you know the trial period. Just confirm and your trial is immediately unlocked and you’ll be able to enjoy drinks starting now.
Activation Code FAQ
You have questions? Every time there is a new question unanswered we put it here. Please read below to answer your question!
YES. We use a 3rd party service called Braintree (paypal) to manage subscriptions. You must have a user-ID with them for us to provide member benefits, however, YOU WILL NOT BE CHARGED for 45 days.
NO. You will not be charged until the “membership renewal” date listed on your profile page. At that time, you will be charged the pre-set price and you will unlock the additional membership time on the app. See more.
On your profile page you should see when your account is active through. The date listed is the date that you will be charged. Trial starts day 1 – day 45. Payment starts day 46.
YES. Of course you can! Our pricing is designed around 2 drinks per month. If you don’t think you’ll get enough out of it, please just cancel through the profile page at any time. Go to PROFILE >> UPDATE MEMBERSHIP >> CANCEL
Valid codes unlock 45 day trial to FULL membership benefits, including complimentary drinks, event access, and any other benefits provided to members during the trial.
Codes are unique and will work exactly 1 time. Once it’s been used, it cannot unlock an additional trial.
YES. Each code is good for 45 days. So if you have an extra code you can either share it with a friend or keep it for yourself. If you want to keep it for yourself, wait until your membership is about to renew, then cancel your membership. You can start a new membership with a new code to re-access the “trial” period and special pricing offered through the Activation Code.
Your 45 day trial starts ON THE DATE you’ve completed all of the above steps, NOT the day you purchase the card or book.
TROUBLESHOOTING: Does my code work?
We’ve tested all codes, so hopefully this trouble-shooting guide will fix it for you! Please be sure to read the FAQ above as well.
If all the above still doesn’t answer your question, please follow the troubleshooting steps below.
- Make sure you are using “Activation” code and not a “promo” code. Promo code Instructions here >
Activation Code is a unique code and will probably look like gibberish to you; these are unique and unlock drinks.
- Did you open the app to access “Activation” code? (see screenshot #4 above)
- Was your code valid? – A valid code will take you back to the original page (with red text displaying trial information) – See screenshot #6 above.
- Did you use a valid card to open your membership?
- Did the subscription process complete? You must finish ALL STEPS ABOVE or it will not complete. Not sure? Start over and follow the screenshots.
a. Step 6-8 in the screenshots above
b. You entered a valid card, then clicked confirm
c. Click on profile. You can see an “active” and how you subscribed
|My membership seems closed before activation||You used a”promo” code to start your membership.||You can sign up with activation code at any time. Please follow steps above. Be sure to choose “Activation Code” (Screenshot #4)|
|Error: “Code not found” or “invalid”||Incorrectly entered or not accessing proper code.||1) It should say “Activation Code” at top of the code entry page (screen #5 above)|
2)Check to make sure code matches EXACTLY (Case sensitive)
3) Please send us your code (or picture) and your email you are suing on the app.
|I entered my code, but it keeps spinning and can’t find my code.||You are not connected to the internet or there is a problem with our servers||You need internet. We have to access both the Craft Notes server AND Braintree server for this to work. |
1) Ensure your internet connection is good. If Yes,
2) Please wait, try again in an hour.
|Error: “Code already used”||You or Someone else has already used this code||You will need to purchase a new code or sign up without one. Only 2 drinks/month more than pay for it, so it’s easy to get the value in 1 day.|
Need Support or having issues with the app?
STILL NOT WORKING? Please double-check to make sure you’ve followed all the information above. If yes, please submit a detailed explanation of the error. In order to help you, we will need:
2) Clear description of what you’re doing and where the error occurs
3) Once you have this information, please submit to us on Facebook and we will try to help you.
– thanks for helping us solve this for you!
4) After we’ve solved your problem, we will add to this trouble-shooting guide here to solve for others.